How fast to follow up with a lead – the paradigm is shifting (and that’s good!)

follow up with a lead

ShareWhen it comes to following up with leads, it seems like you can’t follow up with a lead fast enough! Every article providing advice recommends a quicker response time. But that paradigm is changing.   How fast to follow up … Continue reading

BuildMyBod Founder speaking during FFAS Webinar


ShareBuildMyBod Health founder Dr. Jonathan Kaplan will be participating in the Foundation for Facial Aesthetic Surgery – FFAS webinar – on Wednesday, August 15th. The webinar, which is invite only, will also host Candace Crowe and Catherine Maley.   What’s on … Continue reading

Get to know your potential patients before your competition does!


Share Aside from passive word of mouth and referrals, most practices rely on proactive lead generation to build their patient base. Let’s assume everyone promotes their practice through social media or more traditional advertising. How would a doctor stand out … Continue reading

BuildMyBod Health & MyMedLeads Announce Further Integration and Upcoming Webinar


Share BuildMyBod Health and MyMedLeads have been integrated for years, but now they’re taking it to the next level! BuildMyBod Health, MyMedLeads will be discussing their ever strengthening integration during a webinar on Wednesday, August 8th at 4p EST (1p PST).   What’s on … Continue reading

9 weird things plastic surgeons do – by a plastic surgeon!

plastic surgeon

ShareAfter several years in the profession, I’m amazed at how plastic surgeons do some funny, even weird things. Not hating on anyone because maybe I’m guilty of a few. These are some general examples that refer to cosmetic plastic surgeons … Continue reading

Price should be part of the customer service package in healthcare

customer service

ShareCustomer service, customer service, customer service! If you’re in the service industry this is hammered into every employee and manager. While this is obviously critical in say, a restaurant or department store, it wasn’t always the focus in healthcare. That’s … Continue reading

Now I get it! Why doctors are hesitant to show their prices

show their pricing

ShareI speak regularly about the benefits of price transparency and the service our company, BuildMyBod Health provides. From the beginning, I always knew doctors were hesitant to show their prices online.   In fact, during my lectures, I would list … Continue reading

BuildMyBod Founder speaking at THE Aesthetic Show 2018

shark tank

ShareStarting today, Dr. Jonathan Kaplan, Founder/CEO of BuildMyBod Health is giving three lectures over the course of four days at THE Aesthetic Show 2018 in Las Vegas.   BuildMyBod Health: A primer BuildMyBod Health allows consumers to check pricing on … Continue reading

What it takes to provide great customer service

customer service

Share Competition has always been fierce in healthcare and it’s only getting more competitive these days. The reasons are plentiful and a subject for another blog post. But the important thing is how to differentiate yourself. Which of course is … Continue reading