99 Features and a Glitch Ain’t One!

The BuildMyHealth Platform: Features Galore! Click each icon below to learn more… and we haven’t even mentioned… Syncing leads to your email marketing platform of choice Expanded lead tracking and automatic calculations of your cost per lead, cost per consultation and cost per booking Presenting consumers with all of your available financing options after […]
When scripts provide great customer service… and when they don’t

Scripts are the prepared responses the front office staff use to answer callers’ recurrent questions in consistent, reproducible ways, providing the greatest amount of information in the most succinct way possible. These scripts can make the front office staff’s job easier, while providing callers with the information they’re seeking. A couple examples: Script scenario […]
Financing your medical or cosmetic procedure

Greg: Hey, this is Greg from Big Bay Mornings on 99.7 NOW, and I am back with my friend, board certified plastic surgeon, Dr. Bae. Dr. Bae: Hey Greg, how you doing? Greg: I am amazing Dr. Bae. Hey, I wanted to talk to you about this, you are very transparent with your […]
The Safe BBL

Deaths during a Brazilian Butt Lift or BBL have made the news over the last several years. These are avoidable tragedies. The cause of death after a BBL is due to fat embolism. After harvesting fat from the abdomen, flanks and back via liposuction, the fat is injected into the buttocks. If injecting too […]
Introducing Status QUOTE!

We’re excited to tell you about our newest feature on the BuildMyHealth platform: Status QUOTE! Just like you, we’re in the trenches, always trying to improve upon our processes to address pain points in managing a busy office. Here are two pain points we’ve noticed when patients come in for their consultation: 1. Before going […]
What is breakthrough COVID? [video]

Greg: Hey, this is Greg here with Big Bay Mornings on 99.7 Now. And of course I am here with a board-certified plastic surgeon, Dr. Bae. How you doing Dr. Bae? Dr. Bae: I’m great, Greg. Good to see you. Greg: It is good to see you too, especially now. I mean, […]
Dr. Kaplan discusses new hospital rules on price transparency with Bill Fukui of MedShark Digital

When Bill Fukui was with Page1Solutions, he would send out an eblast about best practices for physician or healthcare websites. SEO this or SEO that, the best call-to-action buttons and other techniques to generate leads for doctors. And every time I received one of his emails, I would reply and explain how I […]
Botched, smotched with Greg and Dr. Bae [video]

Greg: Hey, this is Greg from Big Bay Mornings on 99.7 NOW, and I’m back with my buddy, Dr. Bae, board certified plastic surgeon. What’s going on, Dr. Bae? Dr. Bae: All is well. Thanks for having me, Greg. Botched Greg: My camera’s sliding over here. I’ve got to be careful. I’m banging […]
Bae Break: What is a Brazilian Butt Lift [video]

Greg: Hey, it’s Greg from 997, now on Big Bay Mornings, and I am here with board-certified plastic surgeon, Dr. Bae. What’s going on, Dr. Bae? Dr. Bae: Things are good, things are good. Baby’s sleeping well, and we’ve got a lot of surgery scheduled for all of our patients, and everybody loves to […]
Top 10 ways hospitals are not compliant with new CMS price transparency rules
It used to be a dream. But now, it’s reality! The new CMS price transparency rules went into effect on January 1st. And while these new rules were initiated by former President Trump, the Centers for Medicare and Medicaid Services are still charged with enforcing these new rules, even under a new Administration. If you’re […]