Website contact forms are so 2009!

Do you hate website contact forms as much as me?! Chances are the reason you’re completing a contact form is because you have a specific question. I’m betting you’re not the only one with that question. So rather than a website contact form, why don’t company websites replace the contact form with a more automated […]

Five Leads that are Probably Going Nowhere!

While I wouldn’t technically call it eavesdropping, I can easily overhear my office staff answering incoming calls at the front desk. And interestingly, I can tell within seconds if the “lead” on the phone is going nowhere. In addition to the initial phone call interaction, it quickly becomes evident that leads are going nowhere in […]

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