Frequently asked questions for providers about the No Surprises Rules – Part 1

no surprises act

April 6, 2022 The Consolidated Appropriations Act of 2021 established several new requirements to protect consumers from surprise medical bills. These requirements are collectively referred to as “No Surprises” rules. These requirements generally apply to items and services provided to consumers enrolled in group health plans, group or individual health insurance coverage, and Federal Employees […]

Why measuring your cost per lead is so 2019

cost per lead

Any marketing professional will tell you the importance of measuring the effectiveness of your advertising. By measuring each marketing channel, and its associated results, you can make better decisions in regards to allocation of marketing dollars. One mechanism to measure marketing efficiency is determining cost per lead. In other words, how much do you spend […]

99 Features and a Glitch Ain’t One!

The BuildMyHealth Platform: Features Galore! Click each icon below to learn more…   and we haven’t even mentioned… Syncing leads to your email marketing platform of choice Expanded lead tracking and automatic calculations of your cost per lead, cost per consultation and cost per booking Presenting consumers with all of your available financing options after […]

When scripts provide great customer service… and when they don’t


Scripts are the prepared responses the front office staff use to answer callers’ recurrent questions in consistent, reproducible ways, providing the greatest amount of information in the most succinct way possible. These scripts can make the front office staff’s job easier, while providing callers with the information they’re seeking. A couple examples:   Script scenario […]

Surge (Dynamic) Pricing is Here

surge pricing

Inflation is a hot topic these days. The causes are myriad, including: 1) an influx of cash from the Federal government, 2) supply chain issues resulting in less inventory and higher demand, 3) more job openings than available applicants, leading to higher wages.   At the end of the day, it affects you and your […]

Founder/CEO, Jonathan Kaplan and US Senator Bill Cassidy pen op-ed in Newsweek


The No Surprises Act, a bipartisan effort to reduce the number of surprise medical bills, went into effect on January 1. As significant as this legislation is—surprise bills are one of the biggest drivers of medical bankruptcy in America—the act is still being overlooked.   This legislation remains unfamiliar to those it affects most, specifically […]

Pick your poison! Two No Surprises Act webinars to choose from


WEBINAR 1: The No Surprises Act and how it applies to ALL plastic surgeons       March 9th, 4pm EST/3pm CST/2pm MST/1pm PST Joint webinar with the American Society of Aesthetic Plastic Surgery (ASAPS) If you miss the live webinar, you can still click here to watch the recording.   WEBINAR 2: The No […]